Are youlooking for the right customer identity verification solution to use in yourbusiness? Verification is simply the act of ensuring that the informationprovided is factually correct. For instance, verification can be used to makesure that the name John Doe is real and is associated with the SSN 555-55-5555 and address 123 Main St. The following are some of the things you should consider when choosing an identity verification system.
First ofall, make sure that you understand uptime and outages. You need to make surethat the customer identity verification solution you will choose has a stronguptime, as this will directly affect your ability to onboard new users in realtime. A good solution should have an uptime of at least 99 percent, and there should be a clear and defined notification process in case of an outage. Make sure you know who will be notified, and how?
Anotherthing you need to consider when choosing a customer identityverification solution is support and service level agreements (SLAs). Agood support team can either make or break the integration of an IDverification solution, and ensure your ongoing ability to verify users. Easy tofollow instructions, fast response times, and helpful insight along the way,can be very instrumental. You need to ask the providers you are considering how they handle support. Service Level Agreements are also an important consideration. If case of an outage, most providers will provide a service credit.
Last butnot least, you need to consider API and documentation availability whenchoosing a customer identity verification solution. Take time to review the APIdocumentation thoroughly when evaluating an identity verification provider.Strong documentation will give your team a deeper understanding of the API, its flexibility as well as how it will best fit into your flow.
For tips on how to choose customer identity verification solutions, visit our website at https://www.ipsidy.com/
